FAQ (Frequently Asked Questions) is a section on the website containing the most frequently asked questions and their corresponding answers. Using an FAQ allows you to provide users with quick and easy help, eliminating the need for them to contact support or search for information on their own.

Using FAQs helps reduce support workload, improves user experience and increases customer satisfaction. Thanks to the availability of detailed answers to popular questions, users can quickly get the information they need and solve their problems.

To use the FAQ effectively, you should group questions by topic, use clear and concise language, and keep the FAQ up to date. Placing links to the FAQ section on the main page and important sections of the site also helps the user quickly find the information they need.